What should I do if my order arrives in unsatisfactory condition?Updated 9 months ago

We're committed to ensuring that you receive our products in top condition. If your order arrives in unsatisfactory condition , please contact us immediately [email protected]. We will always offer a replacement or refund for any items that do not meet our freshness standards upon arrival. Although we guarantee 5 days of freshness from the date of arrival and perform lab testing to ensure the quality of our low-carb items, there are occasional instances of shortened shelf life, potentially due to transit conditions. Remember, our products do not accept returns due to their perishable nature.